FAQ

1. What is Ecobloom Mart?

Ecobloom Mart is your trusted online destination in the United Arab Emirates for premium Home & Kitchen essentials, décor, & smart gadgets. We bring you innovative, elegant, and practical products that make your home life smarter and more enjoyable.

2. Where do you ship from?

We currently ship from our UAE-based fulfillment centers and selected international partners to ensure fast and reliable delivery across all Emirates. 

3. Do you offer free shipping?

Yes! 🎉 We offer 100% Free Standard Shipping on all orders across the UAE — no minimum purchase required.

4. Can I track my order?

Absolutely! Every order comes with a tracking link, allowing you to easily check your shipment status until it arrives at your door.

5. What payment methods do you accept?

We accept Visa, MasterCard, Apple Pay, Google Pay, and Cash on Delivery (COD) within the UAE. All payments are processed through secure and encrypted checkout systems for your safety.

6. Can I cancel or change my order?

Yes, you can modify or cancel your order within 12 hours after placing it.
After that, your order might already be in processing or dispatched.

7. What is your return & refund policy?

We want you to love what you ordered. If you’re not fully satisfied, you can return unused items within 30 days of delivery for a full refund or exchange. See our Return Policy page for more details.

8. Do you offer discounts?

Yes! Subscribe to our Ecobloom Mart Newsletter to receive exclusive discounts, early access to new product launches, and limited-time deals.

9. How can I contact you?

Website: https://www.ecobloommart.shop

Phone: +971524517761

Email: support@ecobloommart.shop

Address:18B Street 40, Al Murar, Dubai, United Arab Emirates

Our friendly UAE-based support team will reply within 24 hours.