FAQ

1. What is Ecoblooom Mart?
Ecoblooom Mart is an online store based in the USA, specializing in eco-friendly baby products.

2. Are your products really eco-friendly?
Yes! We carefully select items made from sustainable, biodegradable, or reusable materials. Most products are plastic-free, recyclable, or certified eco-safe.

3. Where do you ship?
We currently ship within the United States. Stay tuned as we expand our delivery network internationally.

4. How long does shipping take?
Standard shipping takes 7–12 business days. You’ll receive a tracking number as soon as your order ships.

5. What packaging do you use?
We use recyclable and/or biodegradable packaging materials. Our goal is to minimize waste and avoid plastic wherever possible.

6. Do you accept returns?
Yes, we offer a 14-day return policy on most unused items. Visit our Returns & Refunds page for full details.

7. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link to monitor delivery in real time.

8. Are your products ethically sourced?
Absolutely. We work only with trusted suppliers who meet ethical labor, material, and environmental standards.

9. Do you offer bulk or wholesale orders?
Yes! Contact us through our Wholesale Inquiry form or email us at support@ecobloommart.shop for custom pricing.

10. How can I contact your team?
You can reach us via email at support@ecobloommart.shop or use the Contact Us form on our website. We usually respond within 24 hours.